We’ve all experienced it. You type your username and password to log into an account. A window pops up asking you to choose all of the images that show a crosswalk or enter a code that’s been sent to your email. Believe it or not, that extra step plays a significant role in protecting your accounts and data. Why aren’t passwords enough and why is two-factor authentication the best way to protect your online accounts? To help us with the conversation is Sean Jennings. Sean is the founder of C.I.M. Solutions and is an I.T. expert with over 30 years of experience. He has worked on a variety of projects related to security, voice and technology process improvements.