The Hidden Costs of Injury in the Workplace: Financial Impacts and Workplace Solutions

Mississauga Board of Trade
Mississauga Board of Trade

Published

February 11, 2025

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Author: Dr. Lisa Ramsackal, Innova Integrated Wellness Centre

Here’s a set of solid practices a business owner like you should develop – or reinforce – until the end of 2025.

Workplace injuries among office workers may not grab headlines like accidents in high-risk industries, but their impact is significant—and often underestimated. For businesses, the hidden costs of these injuries extend beyond the immediate concerns of employee well-being, affecting productivity, morale, and the bottom line. Research highlights just how costly these issues can be and underscores the importance of proactive measures to mitigate them.

The Financial Impact of Workplace Injuries

Sick Days and Lost Productivity

According to Statistics Canada, the average worker takes 8.5 sick days annually (Statistics Canada, 2021). For office workers, these absences often stem from preventable conditions such as musculoskeletal issues, repetitive strain injuries (RSIs), and stress-related illnesses. These absences come at a price: the Conference Board of Canada estimates that absenteeism costs the Canadian economy approximately $16.6 billion annually (Conference Board of Canada, 2013).

Workers’ Compensation and Disability Costs

Workplace injuries often lead to workers’ compensation claims, further straining organizational resources. A report by the Canadian Centre for Occupational Health and Safety (CCOHS) reveals that musculoskeletal injuries account for nearly 40% of all lost-time injury claims (CCOHS, 2021). Additionally, the costs of short-term and long-term disability claims—including medical expenses, rehabilitation, and wage replacement—add up quickly, especially for companies with high rates of injury-related absences.

Workers’ Compensation and Disability Costs

When employees are off work due to injury, businesses must often invest in training new or temporary staff to fill the gap. Research from the Society for Human Resource Management (SHRM) indicates that the cost of replacing an employee can range from 50% to 200% of their annual salary, depending on their role (SHRM, 2017). For small to medium-sized businesses, this can be a particularly heavy burden.

Solutions to Reduce Costs and Absences

Businesses can take proactive steps to address workplace injuries and reduce the associated costs. Here are some effective strategies:

1. Ergonomic Assessments and Adjustments

Investing in ergonomic office furniture and tools can significantly reduce the risk of musculoskeletal injuries. Conducting regular ergonomic assessments ensures that workstations are optimized for employee health and comfort. Simple adjustments, such as proper chair height and monitor placement, can make a big difference (Ergonomics Canada, 2020).

2. Wellness Programs

Implementing wellness programs focusing on physical and mental health can help employees stay healthier and more resilient. Initiatives like regular stretching exercises, mindfulness sessions, and subsidized fitness programs can reduce the risk of injury and stress-related absences (Public Health Agency of Canada, 2022).

3. Training in Injury Prevention

Providing employees with training on injury prevention—such as proper posture, safe lifting techniques, and screen time management—can empower them to take proactive steps to protect their health. For convenience, these programs can be delivered through workshops or online modules. (Workplace Safety and Prevention Services, 2021).

4. Early Intervention and Access to Care

Encouraging employees to seek early treatment for potential issues can prevent minor injuries from becoming major problems. Services including physiotherapy, chiropractic care, and massage therapy can reduce recovery times and improve outcomes (Canadian Chiropractic Association, 2023).

5. Flexible Work Arrangements

Flexible work policies, such as remote work or adjustable schedules, can help employees manage health concerns more effectively. Allowing for a balance between work and recovery can reduce the likelihood of long-term disability claims (Conference Board of Canada, 2022).

6. Comprehensive Health and Safety Policies

A strong health and safety policy sets the foundation for a culture of wellness. Regular risk assessments, safety audits, and open communication about health concerns ensure that workplace risks are identified and addressed promptly (Canadian Centre for Occupational Health and Safety, 2021).

The Bottom Line

The costs of workplace injuries among office workers are too significant to ignore. By investing in preventative measures and fostering a culture of wellness, businesses can reduce absenteeism, improve employee satisfaction, and protect their bottom line. Addressing these hidden costs is not just an investment in employees but in the overall success and sustainability of the organization.

“An ounce of prevention is worth a pound of cure.” — Benjamin Franklin

For more information on how to create a healthier and more productive workplace, contact Innova Integrated Wellness Centre.

References

  • Statistics Canada. (2021). Average Annual Sick Days in Canada. Retrieved from www.statcan.gc.ca
  • Canadian Centre for Occupational Health and Safety (CCOHS). (2021). Workplace Injury Statistics. Retrieved from www.ccohs.ca
  • Canadian Chiropractic Association. (2023). Benefits of Early Intervention in Workplace Injuries. Retrieved from www.chiropractic.ca
  • Conference Board of Canada. (2013). Missing in Action: Absenteeism Trends in Canadian Organizations. Retrieved from www.conferenceboard.ca
  • Conference Board of Canada. (2022). The Future of Flexible Work in Canada. Retrieved from www.conferenceboard.ca
  • Ergonomics Canada. (2020). Optimizing Office Ergonomics. Retrieved from www.ergonomicscanada.ca
  • Public Health Agency of Canada. (2022). Promoting Wellness in the Workplace. Retrieved from www.canada.ca
  • Society for Human Resource Management (SHRM). (2017). Cost of Employee Turnover. Retrieved from www.shrm.org
  • Workplace Safety and Prevention Services. (2021). Training Programs for Injury Prevention. Retrieved from www.wsps.ca

About the Author

Mississauga Board of Trade
Mississauga Board of Trade

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