Accountability means holding all levels of employees responsible for accomplishing business goals. As a leader, how do you respectfully coach your team and make your expectations clear? To help us with the conversation is Liza Provenzano. Liza is Founder and CEO of SparkHR, a human resources firm that focuses on helping Canadian businesses to become more successful through the performance of aligned, capable and engaged teams. Liza is an experienced Human Resources professional, bringing twenty years of practical HR perspectives and insights to the solutions that SparkHR offers clients.