Ontario Introduces Streamlined Employment Supports

Mississauga Board of Trade
Mississauga Board of Trade


June 10, 2021


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TORONTO – The Ontario government is making it easier for people to restart their careers and support their families through the creation of an integrated and seamless employment services system. The new system will combine employment programs from social assistance, such as Ontario Works Employment Assistance and Ontario Disability Support Program Employment Supports, into Employment Ontario. This modernized approach will ensure clients have continued access to the services they rely on while helping them succeed in their search for long-term and sustainable employment.

Details on the new approach were provided today by Monte McNaughton, Minister of Labour, Training and Skills Development, who was joined by Todd Smith, Minister of Children, Community and Social Services.

Jobseekers will be offered services that are specifically tailored to connect them with jobs in their communities, including job searching, job matching and job coaching support. A wide range of services and opportunities will also be available for employers to help them find workers and coordinate training.

“Workers, families and students have faced exceptional challenges as COVID-19 left many people without a job and limited opportunities to find work,” said Minister McNaughton. “The current model for employment services is complex, fragmented and has not been effectively helping people find and keep full-time jobs, making it difficult and time consuming for workers to navigate, particularly those on social assistance. One in four people who go on Ontario Works stay on it for more than five years and almost half of those who leave Ontario Works return – mostly within a year. Our government’s new one-stop shop for these services will help more people find good jobs in their communities.”

This new approach includes the establishment of service system managers, who will oversee the planning, design and delivery of employment services in each catchment areas. This initiative builds on the success of three prototype regions in Peel, Hamilton-Niagara and Muskoka-Kawarthas, which began in 2020.

“This improvement to employment services is an important step toward Ontario’s new vision for social assistance, which sets out plans to build a more responsive, person-centered social assistance system,” said Minister Smith. “As part of this work, the Ministry of Children, Community and Social Services will continue to work closely with the Ministry of Labour, Training and Skills Development to better support people to overcome barriers and move toward employment and independence by connecting them to the right integrated supports in their communities.”

The improved system will deliver integrated support to people seeking work, including those on Ontario Works or Ontario Disability Support Program, starting in 2022 in nine additional areas.

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