Sharon Worsley – Customer Service Nightmares – Pt 3 – PODCAST

Mississauga Board of Trade
Mississauga Board of Trade


October 21, 2020


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Well here we go again with my customer service nightmares part 2. Nothing urks me more than poor customer service. Sometimes it’s the lack of good manners, like being in a bad mood when you show up for your customer service shift and taking in out on the customer, OR…well you get the idea. I seem to be a lightning rod for bad customer service, so to help me vent and tell me if I have a valid point or I’m just a cranky customer, is Sharon Worsley. Sharon is the Senior Manager of Chamber Success at the Ontario Chamber of Commerce and is a 25 year veteran of the hospitality industry where customers are kings and queens.


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