by Mississauga Board of Trade | Dec 1, 2016 | Branding, Customer service
By Echo Wang Talented entrepreneurs trying to break into their respective industries often find themselves overshadowed by powerful front-runners. Yet these dominant brands once started out as small companies, too. That’s why even the biggest brands still have plenty...
by Mississauga Board of Trade | Nov 17, 2015 | Customer service, Marketing
By Lisa Kember Turning one-time customers or clients into loyal fans and business advocates can have a huge impact on your bottom line. Not only will you be receiving their business again and again, but these loyal customers are likely to refer and spread the word...
by Mississauga Board of Trade | Aug 5, 2015 | Customer service, Entrepreneurs, Leadership, Uncategorized
By Jan van der Hoop We’ve all been guilty, at one time or another, of chasing something we think is important, while totally missing something far more valuable right under our nose. It’s a classic story line in the movies – the fool (usually a guy) chases impossible...
