The Gallup Organization inadvertently kicked off a consulting Gold Rush back in the mid-1990’s when they set out to better understand what exactly it was that ‘Great Managers’ do differently than their peers. The research and their landmark findings are well documented in First, Break All The Rules (Marcus Buckingham, Curt Coffman); if you manage […]
First Things First: Fit, then Engagement, then Results Read More »
By Jan van der Hoop The odds are that Amazon knows more about your Significant Other’s preferences than you do. That doesn’t make you inattentive, regardless what he or she might say; it makes you human. Algorithms and machine learning (where computers observe your behavior and form a constantly evolving picture based on your activity
Machine Learning and Artificial Intelligence: The dawning of a new paradigm in business Read More »
By Jan van der Hoop We spend a lot of time answering questions from business leaders about how to hire the very best people for their business. Everybody wants the very best talent money can buy (in a perfect world they would be both talented and low-maintenance), and most understand intuitively that ‘people’ are the
Three common mistakes: What’s it like to be your employee? Read More »
By Jan van der Hoop If you ran a business with an 80% defect rate in a core product, what would you do? Truth is, that’s likely the defect rate in your company’s hiring decisions. If your organization is normal, your hit rate – unqualified success for both the organization and the new hire, where
The easy route to blowing the doors off your sales plan Read More »
By Jan van der Hoop It’s funny how work can take you in some unexpected directions, if you’re open to it. Last summer, I reached out to Joe Dale, the Executive Director of the Ontario Disabilities Employment Network. We’d originally been introduced years previously, and much as I admired his mission (helping employers place people
Hidden Talent: The ROI of harnessing Diff-abilities Read More »
By Jan van der Hoop I’m not a big fan of baseball, but in a fit of boredom and curiosity to see what my business partner keeps going on (and on) about, I finally relented and streamed Moneyball last week. What surprised me is that I’ve seen the very same heated, emotional discussions about player performance and
Moneyball for Hiring? The same lessons play out every day, on the field and at work Read More »
By Marc Belaiche and Nicole Paloucci The workforce is constantly evolving and employees need to keep up with it. Temporary workers are on the rise, and even preferred by some employees. According to Statistics Canada, part-time jobs have increased by 2.3 times more than full-time jobs from 2012 to 2014. (see http://www.statcan.gc.ca/tables-tableaux/sum-som/l01/cst01/labor12-eng.htm). Benefit programs and
By Jan van der Hoop If you want to create a successful company you’ve got to get one thing right – hiring. I caught an article over the weekend by Peter Diamandis (Abundance, Bold) about an interview he had led with Jeff Holden, the current Chief Product Officer of Uber. Jeff is a brilliant entrepreneur and
Key Hiring Lessons from Amazon, Uber, Groupon Read More »
By Jan van der Hoop One-third of all hiring decisions fail, according to management guru Peter Drucker. No other aspect of business would ever be allowed to tolerate such a high failure rate… why do we accept it as a given here? We must stop relying on hunches, gut feelings, and first impressions, because those
When hiring, start with shared values Read More »
By Jan van der Hoop Call it Lean, Kaizen, ISO, TQM, Continuous Improvement… after 25+ years of significant effort and umpteen variations, companies are still not benefiting from these operating principles as much as they could be. And they certainly don’t seem to be applied much outside of operations, especially not in HR. Why has
Lean Management and Continuous Improvement Principles Should Apply in HR too Read More »
